(November 2010) “Commitment to Excellence” training sessions have helped maximize my skills and capabilities in the aspects of guest´s needs anticipation and exceeding expectations when I got my first serious job in the hospitality sector ten years back when I Butler-ed in the five star Le Meridien Hotel; I was 24. I have handled Royal family members, corporate owners, and top executives – nothing but detail and close to perfection in all aspects of the Royal Club, lapses have no room for my motivating boss. It is easy to submit and improve when we´re younger. As a result, guests have been generous to recognize my efforts which reflected on comment forms. After sometime, I have ultimately been awarded the merit of excellence for that respect. I rarely share this little self-pride to stay away from high expectations. Moving on for the search of a better career opportunity, I was graced to serve a former U.S. President in the next job after; what a pleasure to make his favorite drink...
"Local soul. Global vision."